Electric Plus is a leading provider of cutting- edge electrical solutions, committed to excellence in every project. With a track record of innovation and a dedication to quality, we have earned a reputation as a trusted partner in the industry.
We have partnered with Wolfe and Associates in our search for our IT Resource Manager/Trainer.
Desired Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT management or a similar leadership role.
- Strong technical knowledge in IT systems, infrastructure, and software.
- Excellent communication and interpersonal skills.
- Project management skills and experience with project management tools.
- Knowledge of IT security best practices.
- Availability for occasional off-hours work and support
Responsibilities:
- Develop and implement an IT strategy aligned with the organization's goals and objectives.
- Stay updated on technology trends and recommend strategic technology investments.
- Lead, mentor, and manage Electric Plus online training content and programs
- Develop training programs for various software programs, using in place content
- Delegate tasks and responsibilities, ensuring the team's productivity, growth and learning
- Oversee the third party IT management company and verify scope of work
- Generate regular reports on IT performance and key metrics.
- Implement and enforce IT security policies and procedures with aid of third party provider.
- Ensure compliance with industry regulations and data protection standards
- Develop and manage the IT department's budget.
- Identify cost-saving opportunities and optimize IT expenditures.
- Manage relationships with technology vendors and service providers.
- Evaluate vendor contracts and negotiate favorable terms.
- Plan and oversee IT projects, ensuring they are completed on time and within budget.
- Define project objectives, scope, and deliverables.
- Maintain documentation for IT systems, processes, and procedures.
- Provide technical support to end-users and address their IT-related issues.
- Work with IT company helpdesk system for efficient issue resolution.Evaluate and maintain disaster recovery and business continuity plans.
- Ensure data backup and recovery procedures are in place.
Benefits:
- Competitive salary.
- Healthy work life balance.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Paid time off and holidays
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